1. Ordering and Products

1.1 How do I place an order?

To place an order, simply browse our website, add your desired products to the cart, and proceed to checkout. Follow the prompts to provide shipping information and complete your purchase.

1.2 Can I modify or cancel my order after placing it?

Once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before finalizing the purchase. 

We Accept COD.

2. Shipping and Delivery

2.1 Where does BreezyGlam ship to?

Currently, we only ship within Pakistan. Stay tuned for updates on international shipping.

2.2 How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier’s site.

2.3 How long does shipping take?

Shipping times may vary based on your location. Please refer to our Shipping Policy for estimated delivery times.

3. Returns and Refunds

3.1 What is your return policy?

Our return policy allows you to return products within 14 days of receiving them. Please visit our Return & Refund Policy for detailed information.

3.2 How do I initiate a return?

To initiate a return, contact our customer support team at [email protected] with your order number and reason for return.

3.3 When will I receive my refund?

Refunds are processed within 10 business days after we receive and inspect the returned items. The time it takes for the refund to reflect in your account may vary based on your payment method.

4. Account and Privacy

4.1 How can I create an account?

Click on “Sign Up” at the top right corner of our website and follow the prompts to create your account.

4.2 How is my personal information used?

We take your privacy seriously. For details, please review our Privacy Policy.

5. Contact Us

5.1 How can I contact BreezyGlam?

For any additional queries, you can reach us through our Contact Us page or by emailing us at [email protected].